Guiding the Customer Care Compass: Navigating Upset Customers
Guiding the Customer Care Compass: Navigating Upset Customers
Embedded Files
This course was written for Patient Service Coordinators (PSCs) to build confidence handling escalated calls with angry customers.Tools Used: Articulate Storyline, Canva, Vyond, Audacity
Microsoft Planner
Microsoft Planner
This course is designed to empower core teams with the skills needed to effectively use Microsoft Planner. Tools used: Adobe Captivate
Using Amazon Web Services S3 to Share Your eLearning Courses to a Portfolio Website
Using Amazon Web Services S3 to Share Your eLearning Courses to a Portfolio Website
This course was developed to help Instructional Designers with uploading their eLearning projects to their portfolio web site.Tools used: Articulate Rise, Snagit, Canva
Lockout/Tagout - Why does it matter?
This course was developed for annual OSHA training for businesses who employ workers that work on machinery. This course includes interactivities and quizzes.Tools used: Ariculate Rise, CanvaLockout/Tagout - Why does it matter?
The Dialysis Biomedical Technician
The Dialysis Biomedical Technician
Is this the right job for you?
Is this the right job for you?
This course was developed for candidates looking for a position as a Dialysis Biomedical Technician. They will learn the roles and responsibilities of the job and have a clearer understing for the interview.Tools used: Articulate Storyline 360, Camtasia, Speechelo
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