Guiding the Customer Care Compass: Navigating Upset Customers

This course was written for Patient Service Coordinators (PSCs) to build confidence handling escalated calls with angry customers.Tools Used: Articulate Storyline, Canva, Vyond, Audacity

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Microsoft Planner

This course is designed to empower core teams with the skills needed to effectively use Microsoft Planner. Tools used: Adobe Captivate

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Using Amazon Web Services S3 to Share Your eLearning Courses to a Portfolio Website

This course was developed to help Instructional Designers with uploading their eLearning projects to their portfolio web site.Tools used: Articulate Rise, Snagit, Canva

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Lockout/Tagout - Why does it matter?

This course was developed for annual OSHA training for businesses who employ workers that work on machinery. This course includes interactivities and quizzes.Tools used: Ariculate Rise, Canva

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The Dialysis Biomedical Technician 

Is this the right job for you?

This course was developed for candidates looking for a position as a Dialysis Biomedical Technician. They will learn the roles and responsibilities of the job and have a clearer understing for the interview.Tools used: Articulate Storyline 360, Camtasia, Speechelo

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